Last updated: October 22, 2025
RimeWoven Inc. (“RimeWoven”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website rimewoven.com (the “Site”) or make a purchase from us.
By using our Site or providing us with your personal information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide to us when you:
Create an account or make a purchase on our Site;
Subscribe to our newsletter or mailing list;
Complete a form (such as through Typeform); or
Contact us directly by email or other means.
The information we may collect includes:
Personal Information: Name, billing and shipping addresses, phone number, and email address.
Order Information: Products purchased, payment method (processed securely through our payment provider), and transaction details.
Marketing Information: Email preferences and communications.
Automatically Collected Information: IP address, browser type, device information, and website usage data (via cookies and analytics tools such as Google Analytics, when implemented).
2. How We Use Your Information
We may use the collected information to:
Process and fulfill your orders, including shipping and returns;
Communicate with you regarding your purchase, inquiries, or customer service requests;
Send you marketing and promotional communications (only with your consent);
Improve our website, products, and services;
Detect, prevent, and address technical issues or fraudulent activity; and
Comply with legal obligations and enforce our terms.
3. Sharing of Information
We do not sell your personal information. We may share your information with trusted third parties only when necessary to provide our services, including:
Service providers: For payment processing, order fulfillment, email delivery, and analytics;
Legal and regulatory authorities: When required to comply with applicable law, regulation, legal process, or governmental request.
Each third party is required to protect your information and use it only for the specific services they provide to us.
4. Cookies and Tracking Technologies
Our Site may use cookies, web beacons, and similar technologies to improve your browsing experience and analyze traffic.
You may choose to disable cookies in your browser settings, though some parts of the Site may not function properly if you do so.
When implemented, we use Google Analytics to understand website usage. Google Analytics may collect data such as your IP address and browsing behavior. You can learn more about how Google uses data at: https://policies.google.com/technologies/partner-sites.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
6. International Data Transfers
As we are based in Canada, your personal information may be stored and processed in Canada or other countries where our third-party providers operate. These jurisdictions may have different data protection laws than your country of residence. We take reasonable steps to ensure that your data is protected in accordance with applicable privacy laws.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access to the personal data we hold about you;
Correction of inaccurate or incomplete data;
Deletion of your data (“right to be forgotten”);
Restriction or objection to processing; and
Data portability.
If you wish to exercise these rights, please contact us at info@rimewoven.com. We will respond to all requests within a reasonable timeframe, in accordance with applicable laws.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Site is not directed toward individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your information.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at: info@rimewoven.com
